Terms of service

Terms of Service

Welcome to DOGWA. By accessing or purchasing from www.dogwa.co, you agree to be bound by these Terms of Service.

Eligibility

By using this website, you represent that you are at least 18 years old and legally capable of entering into binding agreements.

Products

DOGWA products are intended solely for canine consumption.

DOGWA products are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this website have not been evaluated by the U.S. Food and Drug Administration unless expressly stated otherwise.

Customers are responsible for determining whether DOGWA products are appropriate for their pet. If your dog has existing medical conditions, dietary restrictions, allergies, or special health needs, consult your veterinarian before use.

Orders

All orders are subject to acceptance and availability.

DOGWA reserves the right to refuse, limit, cancel, or modify any order at any time and for any reason, including but not limited to inventory limitations, suspected fraud, pricing errors, regulatory requirements, or product availability.

Pricing

All prices are listed in U.S. Dollars.

DOGWA reserves the right to change pricing, product offerings, packaging, promotions, and specifications at any time without notice.

Shipping & Delivery

Shipping and delivery dates are estimates only.

DOGWA does not guarantee shipment, fulfillment, or delivery by any specific date.

Delays may occur due to manufacturing schedules, inventory availability, logistics, weather events, carrier performance, ingredient sourcing, regulatory requirements, or customer demand.

DOGWA shall not be liable for delays beyond its reasonable control.

Pre-Orders

DOGWA may offer products on a pre-order basis.

By placing a pre-order, you acknowledge that:

  • Products may not be currently in inventory.
  • Fulfillment timelines are estimates only.
  • Manufacturing and logistics delays may occur.
  • Product specifications, packaging, and availability may change prior to shipment.

DOGWA reserves the right to delay, modify, allocate inventory, or cancel pre-orders at its sole discretion.

Subscription Services

If DOGWA offers subscription products, subscriptions will automatically renew unless cancelled prior to the next billing date.

Customers may manage subscriptions through their account portal.

Intellectual Property

All content on this website, including trademarks, logos, graphics, images, product names, packaging designs, text, videos, and other materials, is the property of DOGWA LLC and may not be copied, reproduced, distributed, or used without written permission.

User Content

If you submit reviews, photos, videos, testimonials, social media content, or other materials to DOGWA, you grant DOGWA a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content for marketing and business purposes.

Disclaimer of Warranties

DOGWA products and services are provided “as is” and “as available.”

DOGWA makes no guarantees regarding:

  • Specific health outcomes
  • Nutritional outcomes
  • Pet acceptance or palatability
  • Product availability
  • Uninterrupted website operation

Limitation of Liability

To the fullest extent permitted by law, DOGWA LLC, its officers, employees, affiliates, suppliers, contractors, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of any DOGWA product or service.

DOGWA’s maximum liability for any claim shall not exceed the amount paid by the customer for the product giving rise to the claim.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Changes to These Terms

DOGWA may update these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised Terms.

Contact

DOGWA, LLC

hello@dogwa.co

Miami, Florida, USA